We care more than most

One universal truth I’ve come to realize in the many organizations I have worked for is that the UNIX/Linux team is the catch-all team for random issues. Having a mystery issue with your application? Not sure who handles some piece of infrastructure? Need some random piece of software updated? Call the UNIX/Linux team! They may not support it, but they’ll know who should. That, or they’ll wind up getting stuck with supporting it. When noting this phenomena at a prior company one teammate said “[W]e care more than most!”

I wonder why that is. What is it about our particular expertise that coincides with this? Is it coincidental that many times the equivalent Windows support teams are known to behave the opposite?

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